| Entrepreneur
Development: |
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TPL offers the requisite technology
for projects relating to detergents
and acid slurry manufacture and
trains them at its pilot plant .
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Provides
project reports suited to their financial
and technical requirements.
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Identifies machinery fabricators and
supplies design for the project. Offers
guidance during erection and
commissioning.
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Regional
Laboratories:
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TPL
has set up regional laboratories at
Delhi, Chennai, Kanpur, Madurai, and
Coimbatore. The Laboratories enable
customer's to test their products
at free of cost and functions as a
service extension to customer organization.
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| Voluntary
Technical Service: |
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Periodically,
technical professionals from TPL's
Market development wing visit customers
and offer technical guidance to customer
and handle complaints, if any.
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| Technical
Development: |
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The
Research and Development Division
of TPL is constantly exploring new
areas for product improvement / Development.
Process technologies are constantly
upgraded and the technology is offered
to customers. TPL also helps customers
develop more product lines.
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| Customer
Feedback: |
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TPL
constantly evaluates the customers'
satisfaction on quality and services
provided. The feedback is collected
through our representatives, direct
interaction with customers and customer
meets.
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| Quality
Consciousness: |
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TPL
ensures that only quality products
reaches the customers. The material
which passes all the quality requirements
of the customers will only be allowed
to store in the product tanks. The
material pumped to the product tanks
are again tested for its specifications
and will be given a new batch number.
This ensures, only approved materials
are dispatched to the customers.
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